Legal Notice

Website Publisher

Anaïs Oulès EI
Trading name: Anaïs La Harpiste
Sole Proprietorship – Micro-business
Publishing Director: Anaïs Oulès
Address: rue de Tresses, Bordeaux, France
Website: www.anaislaharpiste.com
Email: contact@anaislaharpiste.com
Phone: +33 (0)6 71 07 34 59
Business registration: 10565938700010

Hosting

Website designed by Anaïs Oulès and hosted by Scaleway SAS
8 rue de la Ville l’Évêque, 75008 Paris, France.

Intellectual Property

All texts, images, photographs, videos, music, compositions, logos and content featured on this website are the exclusive property of Anaïs Oulès, unless otherwise stated.

Any reproduction or use without prior permission is prohibited.

Cookies and Data

This website uses Google Analytics, an audience measurement tool that may place cookies on your device.

These cookies are only placed after your consent: on your first visit, a banner lets you accept or decline them. No audience measurement cookie is placed until you have accepted.

You can change or withdraw your choice at any time via the “Manage cookies” link at the bottom of every page.

No personal data is sold or used for commercial purposes.

Data related to an order

When you purchase the album, your name and email address are collected via our payment provider Payhip (subject to its own privacy policy). This information is used only to process your order, deliver the album and issue your invoice. It is never sold or used for marketing.

Data appearing on invoices is kept for 10 years, in accordance with legal accounting obligations.

Under the GDPR, you may request access to and rectification of your data at contact@anaislaharpiste.com; deletion of invoicing-related information before that period is not possible.

Terms and Conditions of Sale

Article 1 – Purpose

These terms and conditions define the terms governing the musical services provided, as well as the sale of the digital album “Bonjour Bons Jours”, by the micro-business Anaïs La Harpiste.

For musical services, signing a quotation implies unconditional acceptance of these terms and conditions. For the purchase of the digital album, confirming the order constitutes acceptance of these terms and conditions.

Article 2 – Booking Validation

A booking is considered confirmed upon receipt of the dated and signed quotation by the client.

Signing the quotation constitutes a firm reservation of the performance date.

Article 3 – Performance of Services

The performer agrees to provide the musical service with professionalism and to the best possible standard.

The client agrees to provide all necessary information for the smooth running of the performance (venue, schedule, access, hosting conditions).

The performer agrees to comply with the venue’s internal rules and safety instructions.

Article 4 – Cancellation

Cancellation by the client:

- more than 30 days before the performance: no charge
- between 30 and 7 days before the performance: 50% of the total amount remains due
- less than 7 days before the performance: 100% of the total amount remains due

These fees compensate for the reservation of the date and the inability of the performer to accept other engagements.

Cancellation by the performer:

In the event of force majeure (see Article 8), a new date may be proposed whenever possible.

Article 5 – Prices

Prices are indicated in euros.

Anaïs La Harpiste operates under the French micro-business regime: VAT not applicable, art. L. 233-3 of the French CIBS.

Travel expenses are specified in the quotation.

Article 6 – Payment Terms

For musical services, payment may be made by bank transfer or cheque.

Invoices are payable upon receipt and no later than 45 days from the invoice issue date.

Payment terms for the digital album are set out in the “Sale of the digital album” section below.

Article 7 – Late Payment

In the event of late payment, penalties will apply at the legal rate in force, together with a fixed compensation fee of €40 for recovery costs, in accordance with French law.
In the event of unpaid invoices relating to previous services, the provider reserves the right to suspend or postpone any new service, including where a quotation has already been signed, until all outstanding amounts have been paid in full.

Article 8 – Force Majeure

The performer cannot be held liable for failure to provide the service in cases of force majeure as defined by article 1218 of the French Civil Code, including: unforeseen family events, illness, accident, hospitalization, loss of voice, or any event beyond her control preventing the performance from taking place.

In such cases:

- the client will be informed as soon as possible
- a new date may be proposed

If rescheduling is not possible, the performance will be cancelled without compensation for either party.

Article 9 – Disputes

These terms and conditions are governed by French law.

In the event of a dispute, an amicable solution will be sought first.

Failing agreement, the dispute may be brought before the Commercial Court of Bordeaux.

Sale of the digital album “Bonjour Bons Jours”

Purpose: sale of an album in digital format, to download.

Price: from €15 (pay what you want), in euros. VAT not applicable, art. L. 233-3 of the French CIBS.

Payment: online by credit or debit card, via the payment provider Payhip (securely processed by Stripe).

Delivery: after payment, a download link for the album (audio files, lyrics and chords) is provided. An invoice is available on request.

Right of withdrawal: in accordance with article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content supplied immediately. By purchasing and downloading the album, the customer expressly requests immediate performance and acknowledges waiving their 14-day right of withdrawal.

Support: for any download issue, please email contact@anaislaharpiste.com.